Privacy Policy
Last updated: July 2026
1. Data Controller
In accordance with Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that the controller responsible for processing your personal data is:
Eventia Solutions (commercial brand)
Data Controller: Helena Sanchez
Email: [hello@eventiasolutions.com]
Website: [www.eventiasolutions.com]
2. Information We Collect
We may collect and process the following personal information when you contact us or use our services:
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Full name
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Company name
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Email address
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Telephone number
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Country
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Travel dates
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Destination preferences
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Number of guests
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Requested services
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Project details or additional information voluntarily provided
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Any other information you choose to share with us
We also collect limited technical information through cookies and website analytics, where applicable.
3. Why We Process Your Data
Your personal data is processed for the following purposes:
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Responding to enquiries submitted through our website.
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Preparing quotations and customised proposals.
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Managing accommodation, transportation, events and destination services.
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Communicating regarding existing or potential projects.
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Managing contractual relationships.
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Complying with legal obligations.
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Improving our website and services.
We will never use your personal data for purposes incompatible with those described above.
4. Legal Basis for Processing
We process your personal data under one or more of the following legal grounds:
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Your consent.
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The performance of a contract or pre-contractual measures.
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Compliance with legal obligations.
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Our legitimate interest in managing enquiries and improving our services.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
Where legally required, certain information may be retained for longer periods in order to comply with accounting, tax or other legal obligations.
6. Sharing Your Information
We do not sell, rent or disclose your personal information to third parties for marketing purposes.
Where necessary for the provision of our services, we may share relevant information with trusted service providers such as:
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Hotels and accommodation providers
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Transportation companies
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Event venues
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Activity providers
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Catering companies
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Technology providers supporting our business operations
Only the information strictly necessary to provide the requested service will be shared.
Some providers may process data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards required under the GDPR will apply.
7. International Transfers
As part of providing international travel and destination management services, certain personal information may be transferred outside the European Economic Area where required to fulfil your booking or requested services.
Whenever such transfers occur, we ensure that appropriate safeguards are implemented in accordance with the GDPR.
8. Data Security
We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure or destruction.
Although no online system can guarantee absolute security, we continuously review our security practices to minimise risks.
9. Your Rights
Under the GDPR and Spanish data protection legislation, you have the right to:
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Access your personal data.
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Correct inaccurate information.
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Request the deletion of your data.
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Restrict processing.
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Object to processing.
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Request data portability.
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Withdraw your consent at any time where processing is based on consent.
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Lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD).
To exercise any of these rights, please contact us at:
Email: hello@eventiasolutions.com
10. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Where required by law, you will be asked to provide your consent before non-essential cookies are placed on your device.
For further information, please refer to our Cookie Policy.
11. Third-Party Services
Our website may integrate trusted third-party services including, but not limited to:
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Google Analytics
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Google Maps
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Google Calendar
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Calendly (if applicable)
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WhatsApp
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Social media platforms
These services operate under their own privacy policies.
12. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.
The updated version will always be published on this page together with the date of the latest revision.
14. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Eventia Solutions